Frequently Asked Questions
Want to understand more about tile and why it's a good choice? Read our frequently asked questions and let us know if we can help with anything else!
Smoothing the Renovation Process
- Clear work areas of furniture, curtains, artwork. Renovating can be dusty, and the less you have to clean later, the better.
- Make your product selections early. Not only will this prevent delays, but it’ll help in the design and build process
- Keep changes to a minimum. Revisions can prove costly, both in money and time
- Keep communication open. If you have concerns, ask them as they arise
- Ensure that you fully understand the contract and the scope of the job.
- There will be unpredictability. Every job is unique. No one really knows what’s behind those walls
While your home is being renovated, you should insure the structure and its contents. If you don’t, then you could be exposed to certain risks that are out of your control, including fire and weather. When hiring a renovation contractor, find out if they have workers compensation insurance and ask to see a copy of the policy. Workers compensation pays for medical and rehabilitation expenses and covers lost wages if the workers sustain injuries on the job. You should also protect yourself by verifying that whoever is renovating your home is carrying proper insurance coverage, which That Reno Guy Ltd. is happy to provide before starting your project.
We have a two-year warranty on materials and labor that starts from the end of a project and covers defects in materials and/or the outcome of improper installation. However, by aligning ourselves from the start with high quality tradespeople and materials, we aim to significantly reduce any need for warranty service. All projects are built to Alberta Building Code only after the proper permits have been obtained.
Any work that will result in an additional cost will be processed through a Charge Order. You will always know where the overall project cost stands. This eliminates the “surprises” at the end of your project and allows you to make sound financially decisions.
All of our craftsmen are appropriately licensed and insured in province of Alberta. We want to make sure that you are totally comfortable with our employees and tradespeople. Each and every craftsman we employ upholds the same values of honesty and integrity as our company.
Every renovation project is different. On average a bathroom will take 2-4 weeks and a kitchen around 3-4 weeks. Having all selections completed prior to the start of the project is key to keep a project on schedule. Let’s talk and we’ll try and give you an estimated timeframe.
Yes. We partner with local showrooms to help with making key material choices such as cabinetry, tile, countertops & hardwood flooring.
Unfortunately, we do not do projects without providing the products ourselves. We used to do this but have had many issues with products that have come damaged or we aren’t used to installing them and we cannot guarantee a product we dont supply. We rely on our partnerships with our vendors to help with damaged products, unique installations, and specialized product information.
This can be a tricky question, but we always advise our customers to set aside additional funds beyond the anticipated cost. Unforeseen issues, including bad framework, outdated wiring, and rotting wood can result in additional costs beyond those outlined in the proposal. We always try to limit these expenses and predict these problem areas well in advance. No matter what may happen, our team will do everything we can to make it right.
Estimate: This is just that: a rough range of the costs that you’ll incur during your project. It will likely change as the design and your material selections are refined. This gives the client a better sense of how much they should set aside for their project before we move forward to nail down the exact specifications of their project.
Quote: This is a detailed price which is typically based on visits to our client’s home. It will include the exact designs, labor and building material costs, and a detailed project scope. That Reno Guy Ltd. and our client’s will both sign off on this quote before any work takes place.
Comparing different estimates can certainly help, but judging service, craftsmanship, and customer service can be tough. We always advise homeowners, whether they choose That Reno Guy Ltd. or another company, to only hire the contractor that you feel the most comfortable with. Remember, no matter who you choose, these individuals will be in your home on a daily basis, so you must completely trust them.
We use email and text communication a lot through the process of a project but, we believe the first conversation should be done over the phone. This allows both of us to determine whether or not this is a good fit. There are some projects that don’t fit our company profile and process and we would rather have a conversation first, to make sure not to waste your time with a meeting.
What People Are Saying
Don’t just take our word for it. That Reno Guy has a five-star rating and our customers’ words speak for us when it comes to customer satisfaction and excellence in construction.
Rating
We've dealt with many businesses and tradespeople when renovating past homes and building our current home. Joe and his team are the best we've ever worked with. They showed up when they said they would, completed what was agreed upon, and were very respectful of our home. They took extra measures to reduce drywall dust and always cleaned up after themselves. We had a few smaller projects that needed to be completed around our home and had a hard time finding someone to do it. Other businesses would either tell us they didn't have time for our projects, couldn't fit us in for months, or they would quote a price that was insanely high. Joe not only agreed to take on our smaller projects, but he did so in a timely manner at a fair price. He's the only guy we'll call in the future. Happy to have found him.
Joe did a complete bathroom renovation for us late last year (2022) and we couldn't be happier! From our first meeting with Joe we could tell immediately he had the knowledge and experience we were searching for. Joe went above and beyond to create exactly the space we were looking for and completed the job earlier than quoted. We have, and will always recommend Joe to our friends and family. We can't wait to start our next project with Joe!
If you are doing renovations, That Reno Guy is the call you need to make. Joe was great!
We had Joe complete our ensuite renovation and he was great to deal with from quoting through to the final details. He is easy to work and communicate with and I would highly recommend him (and have).
Joe Woronzow just finished a renovation of my ensuite . He expanded my shower into what was an existing pantry space, and replaced all the fixtures, tiled the floor and installed all the accessories. He did a beautiful job and his tile work and attention to detail is second to none. The whole experience was a pleasure. He was a great communicator throughout the process. His quote was detailed accurate and fair. His associate Dave, did the plumbing and I am so pleased with the final results! I recommend 'The Reno Guy ' for your next renovation project and look forward to working with Joe for my kitchen renovation in the near future . Thanks Joe!
We found ourselves having to do a basement renovation unexpectedly and part had to be done in a short timeframe. From the moment we called for a quote through to the end of the project Joe has been an amazing communicator, very understanding and met every challenge with professionalism and a great attitude. Due to no fault of Joe or his team we had a delay in the project yet Joe and his team did everything they could to keep moving forward to meet our requirements. They worked long hours, weekends and what a great bunch of people. Everyone he brought in were happy and very helpful. We are so happy with the work he’s done we are already talking with him about working on our main floor next. We definitely recommend Joe and those he works with. What a great group. Our dog Finn misses you, Joe, very much.
Joe recently did a bathroom reno for us and we couldn't be happier with the bathroom. Joe and his team were great to work with, professional, approachable, tidy, on time. Joe was great at communicating and checking in with us throughout the project. We so appreciated the quality of the work and finishing details. Can't wait to have Joe do our next bathroom reno!. Would highly recommend Joe and his company, That Reno Guy.
I was extremely pleased with the work done in our ensuite. The work turned out better than I imagined. Honestly, our ensuite is now my favorite room in the house. It was professional and quick.
I was recommended Joe by a friend for my master bathroom remodel. From Vapor proofing and in floor heating, to the precision of his tile setting, we couldn’t be happier with Joe’s quality of work.
The Reno Guy Ltd. just finished our project - refacing kitchen cabinets, building a new cabinet and changing window frame. We are very happy with their work. They are responsible, professional, communicative and pleasure to work with. Provided a quote and completed the work with no issues or surprises. Very easy to deal with. We definitely will hire them for our future projects. We would highly recommend them. Thanks again Joe, Dale and Chris, I love my kitchen.
We hired ‘That Reno Guy’ and his team to remove our existing granite island top and cut and install butcher block. From first contact to last, Joe was impressive. He responded almost immediately and continued to communicate through the entire process. He helped us find the product we needed at the price point we wanted. We are extremely pleased with the final product. We wouldn’t hesitate to recommend ‘That Reno Guy’. Thank you.
Joel is simply just amazing and you can see this in his end product. Highly attentive to detail and prides himself on quality and customer service.
I have used Joe a few times now. He is always professional and does an excellent job. He is easy to deal with and completes work in a timely manner with follow up to ensure we are satisfied. I highly recommend!
Joe and his team are amazing! Professional, quality workmanship from people who care about their customer. I have worked with Joe and his team on several projects and have always more than impressed with the finished product. Easy to work with, on time and on budget, always.
If you are looking for someone to renovate your home, look no further than That Reno Guy. Joe renovated all four of our bathrooms and walk-in closet last spring. His work is exceptional. The final product exceeded our expectations. Joe provided accurate quotes, went out his way to find low prices on all of the materials without sacrificing quality, he was very punctual and never left without cleaning up the work area at then end of each day. The project was completed on time and under budget! Joe comes highly recommended to anyone seeking professional, high quality home renovations. I have no doubt he is the best.
Professional workmanship throughout the entire process. They definitely know what they are doing, phenomenal and outstanding service. Recommend to anyone looking for quality work done right.
Joe and his crew were an integral part of our home build. My wife and I were our own general contractors and this was our first home build. Joe was professional, always on time and came in at or below our budget. We had Joe install Kitchen/ Bathroom Tile, Shower Tile, Back Splash, Hard Wood Flooring, Vinyl Planking and Carpet on the stairs. All the work was performed to a very high standard. We would highly recommend and use Joe again.
Fabulous team to work with, from decor ideas to quality of work couldn’t be happier! I highly recommend That Reno Guy, they are insightful and reasonably priced, they replaced carpets and hardwood in our home as well as completed kitchen and bathroom tile and a complete master suite redo.
Joe installed all of my flooring throughout my new home, as well as all of the tile, including some very challenging features. Price competitive, professional and timely. But the absolute best part is the attention to detail on quality. No short cuts. No 'good enough'. His workmanship was exceptional, and would have no problem referring to anyone.
Can't recommend Joe the owner of That Reno Guy enough. We had a few quotes done to get our basement bathroom finished which where all very competitive with one another but all 3 guys we had come look at it did not seem very professional at all Holmes on Homes redux came to mind. Months later a friend recommended Joe, his professionalism, communication and attention to detail is far above the rest. We where very satisfied with the whole process and blown away with the final results.
Ready to Get Started?
If you’d like to request a quote or you have questions you’d like to discuss regarding your home renovation, we’d love to hear from you. Fill out the form below and we’ll get back to you. Let us help you make your home the perfect place for you!